How Our Privacy Policy Applies
Our Privacy Policy starts with the details needed to create and protect your account. We may handle your phone number, verification result, login records, device signals, selected lobby activity and payment references such as a DANA or QRIS transaction status. We use these details to provide
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account access, check wallet steps and investigate a receipt that does not match the account. OVO, GoPay, bank transfer and virtual account records may be handled for the same status checks. Access or eligibility depends on local law, and we apply the policy only where local
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law permits. We do not ask you to send a wallet password through an account-help request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.